Privacy Policy
Waya is committed to respecting and protecting your personal privacy. The following Privacy Policy applies to the information we collect from users through Waya Financial Technologies Private Limited
Information We Collect - What Information Does Waya Collect From You and How is it Used?
Waya collects information from our users at several different points within our Website and application, as follows:
Registration:
If a user chooses to register for an account, the user may be required to provide contact information (like first and last names, email address, mobile phone number, age etc.). This information is used for account notifications, product updates, and if we have trouble processing an order, this contact information is used to get in touch with the user.
Cookies:
When you access the Waya Service, we send one or more cookies to your device. We use cookies to improve the quality of our service, including tracking user trends, such as the total use of a particular features. We will use cookie information to anonymously track and report a user's activity within the application.
Log Files:
We use logs to record session information to record which content pages users access or visit, record past activity in order to provide better service when visitors return to our site, and report monthly total device usage to our data partners.
User Communications:
When you send email or other communications to Waya, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. We may use your email address to communicate with you about our services.
What We Do With It - Do Any Third Parties Receive or Collect your Information Through Waya?
We also provide information to our affiliated companies with whom we are collaborating in connection with the provision of the Service and who implement the same security and confidentiality measures as we implement. We also may be legally required to disclose your personal information in connection with (a) satisfying applicable law, legal process or a governmental request, (b) enforcing the terms of the applicable license and subscription agreement, (c) detecting, preventing, or otherwise addressing fraud, security or technical issues, or (d) protecting against harm to users or the public as required or permitted by law
Except as set forth above, we will not transfer your personal information to an unrelated third party without your consent.
[We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who searched for a particular term, for example, or how many users clicked on hypertext link. Such information does not identify you individually.]
Your Options- Choice/Opt-out:
Our users are given the opportunity to 'opt-out' from receiving certain offers from us. For example, any email offers sent will include an option to reply to opt-out of any marketing material.
Users who no longer wish to receive our newsletter or promotional materials, may opt-out of receiving these communications by sending us an email at [email protected]
Supplementation of Information:
In order for this Service to properly fulfil its obligation to our customers, it is necessary for us to supplement the information we receive with information from 3rd party sources.
Special Offers:
Users also may occasionally receive information on products, services, special deals, and a newsletter.
Protecting Your Privacy - Security:
Waya takes appropriate measures to protect our users' personal information from unauthorized access or disclosures.
All of our users' information (whether or not sensitive) is restricted in our offices. Only employees who need to know personally identifiable information in connection with our provision of the Service are granted access to such information. Our employees must use passwords to access this information. Furthermore, ALL employees are kept up-to-date on our security and privacy policies and practices and are regularly reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.
If you want to delete your data from our system then send us an email with a subject line "Delete my data - {Name} - {registered phone number}" or if you have any questions about the security at our Service; you can send an email to [email protected].
Phishing:
Phishing is a term used to describe a type of Internet scam in which inauthentic emails that appear to be coming from a legitimate source are sent in an attempt to trick you into providing confidential information. These emails usually invoke a sense of urgency and often imply that your account is about to be closed unless immediate action is taken. They will often ask you to click on a link that leads you to a webpage that simulates that of the legitimate source, but is really a page specially designed to get you to input your confidential information such as account number, password, social security number or credit card number. The thieves then use that information to commit fraud and identity theft against you
Please know that Waya takes the privacy of our users very seriously. If you are ever concerned about the legitimacy of an email from Waya or if you have any additional questions about the security at our Service, you can send an email to please contact us at [email protected].
Making Changes - Updates to Policy:
Notification of Changes:
Please note that this Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). [If you would like to be notified by email if and when material changes are made to this policy, please opt in to receiving such email notifications by sending an email from the email address at which you wish to receive the notification to [email protected]
Changes in Corporate Structure:
If all or part of Waya is sold, merged or otherwise transferred to another entity, any information that you have provided within the device may be transferred as part of that transaction. However, Waya will take reasonable steps to assure that such information remains confidential and to provide notice before such information becomes subject to a different privacy policy.